QUESTIONS
Q Can I buy direct from Hasbro?
A You can buy some of your STAR WARS favorites direct from Hasbro at HasbroToyShop.com. Our online store is open for business 24 hours a day, every day of the year. Shop now for online convenience from the brand you trust! You can also buy toys at the official Star Wars on-line store http://www.starwarsshop.com, as well as at some smaller internet retailers.
Q Can you tell me when and where I can find certain toys in my area?
A Please keep in mind that, depending on the time of year, retailer distribution systems, store inventory and sales patterns, it may take from several weeks or up to several months after the availability dates given for some products to show up on store shelves! We apologize, but Hasbro cannot guarantee product availability at any one store.
Q I am a distributor and would like to buy from Hasbro. How do I get set up as a retailer for Hasbro Star Wars toys?
A There is a $5,000 opening order minimum and a $2,500 reorder minimum. For more information, send a written request for CATALOGs, price sheets and credit application, along with a copy of your resale license to: Hasbro Toy Group, 200 Narragansett Park Dr., Pawtucket, RI, 02862-0200, Att: Inside Sales. Or you can fax to (401) 431-8287, Att: Inside Sales.
Q I have a question about an order, a promotion or a broken or missing part. Who do I contact?
A If you have a question or product related concern, you may contact our Customer Service Department. Please visit us at: http://www.hasbro.com/default.cfm?page=cs. There you will be able to view our most frequently asked questions or, if your question is not addressed in our FAQ database, you may ask your product-related question or share any concern you may have.
Q Will Hasbro continue to make Classic Trilogy (Episodes 4, 5 and 6) products?
A Yes! Hasbro will continue to make toys based on the Classic Trilogy.
Q How do I find out the value of my Star Wars toys?
A We are very sorry to inform you that we do not place a secondary market value on our products. Nor are we able to respond to questions regarding information on dates of manufacture, developers, where to find older items etc. Publications including Lee's Action Figure News & Toy Review, Tomart's Action Figure Digest, and ToyFare: The Toy Magazine provide in-depth articles exploring specific toy franchises, as well as profiles and advance looks at forthcoming action figures. In addition, many publications provide extensive price guides to gauge the value of your collection or to illustrate the price range you should expect to pay for new and classic toys, with detailed entries for both loose action figures and offerings tucked in their original packaging, still in mint condition. You can also use a search engine like Yahoo! or Google for further research.