FAQs



3) Product-related Info (General)
Play-Doh
Question: My Play-Doh is drying out.  How can Play-Doh be softened or moistened?
Answer:

To restore the softness to Play-Doh, try adding water to the Play-Doh, one drop at a time and working it in to moisten the Doh. You can also try wrapping the Play-Doh in a damp paper towel, returning to the container and replacing the cover. Let it sit overnight.

Question: How do I remove Play-Doh from carpet, upholstery or fabric?
Answer:

When attempting to remove Play-Doh do NOT use hot water or cleaning solutions of any kind. To remove Play-Doh from carpets or fabrics, allow it to dry completely, then loosen with a stiff brush. It may be necessary to vacuum clean or also wash with gentle soap and cold water. You may need to repeat the process in order to completely remove the Play-Doh.

Question: What are the ingredients in Play-Doh?What are the ingredients in Play-Doh?
Answer:

Play-Doh is primarily a mixture of water, salt and flour. It does NOT contain peanuts, peanut oil or any milk by-products. Play-Doh does not contain latex.  Play-Doh is non-toxic.  However, children or adults who are allergic to wheat gluten or specific food dyes may have an allergic reaction to this product. Furthermore, if a dog ingests Play-Doh, due to its salt content, please contact your veterinarian immediately.
Because Play-Doh is non-toxic, non-flammable and non-reactive, no Material Safety Data Sheet (MSDS) is required for Play-Doh.

Furreal
Question: What is the FurReal Friends fur made of?
Answer:

The fur is made of 100% acrylic.

Refills
Question: Where can I buy additional score pads for Yahtzee?
Answer:

Please email us at consumer_affairs@hasbro.co.uk or call us on 00800 22427276 to find out which retailers currently stock this product. 

Trivial Pursuit
Question: Do you sell the boxes of questions for Trivial Pursuit separately or do you have to buy the entire game again for new questions?
Answer:

We have released Trivial Pursuit Bite Size question packs in Genus, Family, Football, Celebrity, Music and Star Wars versions.  These packs of 600 extra questions can be played alone or added to any existing game you may have.

Question: I think I may have found an incorrect answer in a Trivial Pursuit game. What should I do?
Answer:

If you suspect that you have identified an incorrect answer, please supply us with the following information:
•    Trivial Pursuit Version
•    Card Number
•    Category
•    Question
•    Printed answer
•    Suggested answer
We will be pleased to research it further and pass on the information to the relevant departments.

Busy Ball Popper
Question: Is it possible to buy replacement balls for the Busy Ball Popper?
Answer:

At Hasbro we want you to get the most out of our products. We therefore stock a significant number of spare parts and instructions for current and some discontinued lines.

All spare parts are sent out at a cost of £2.00 to cover postage and packaging. Please email us at consumer_affairs@hasbro.co.uk providing your full address and details of the parts required.

Enclosed with the parts (subject to availability) will be a letter detailing how to send a cheque or postal order back to us. Alternatively we now can accept payment via Paypal.

We look forward to being able to assist you.

Monopoly
Question: I need more money for Monopoly. How can I get it?
Answer:

At Hasbro we want you to get the most out of our products. We therefore stock a significant number of spare parts and instructions for current and some discontinued lines.

All spare parts are sent out at a cost of £2.00 to cover postage and packaging. Please email us at consumer_affairs@hasbro.co.uk providing your full address and details of the parts required.

Enclosed with the parts (subject to availability) will be a letter detailing how to send a cheque or postal order back to us. Alternatively we now can accept payment via Paypal.

We look forward to being able to assist you.

Question: Can I personalize my own Monopoly game?
Answer:

Yes you can! This is your opportunity to name properties after your best friends, your favorite holidays, in fact almost anything you like!
Creating a unique Monopoly game couldn't be easier, visit www.mymonopoly.comfollow the instructions and in 14 working days your My Monopoly is with you, ready for you to create your very own property empire.

Question: Where can I buy or get parts for a regional Monopoly game?
Answer:

Winning Moves produce a range of regional Monopoly games.  You may like to visit their website on www.winningmoves.co.uk or contact them on 0207 2629696.

Some of their editions include Aberdeen, Birmingham, Bournemouth & Poole, Brighton & Hove, Bristol, Cambridge, Carlisle, Cornwall, Coventry, Derbyshire, Devon, East Grinstead, Edinburgh, Essex, Glasgow, Gloucestershire, Hull, Ipswich, Jersey, Kent, Lancashire, Leeds, Leicestershire, Liverpool, Northern Ireland, Wales, Yorkshire and many more

Question: What languages or countries are represented by specific Monopoly games?
Answer:

The Monopoly game is licensed in more than 45 countries and the list continues to grow. The 26 languages in which the game is printed included: Italian, Indian, Arabic, Portuguese, Croatian, Czech, Icelandic and Russian. Most foreign editions adopt their own currency and property names -- for example, Boardwalk becomes Mayfair in England, Rue de la Paix in France and Schlossallee in Germany. The National Federation of the Blind used a Braille edition, once, but the edition was never published publicly. We have no foreign language or overseas editions available for sale in the United Kingdom, nor can the games be purchased directly through Hasbro.