Secrets & Spies Terms
Important Information
The mobile operators participating are AT&T, T-Mobile US, Nextel, Boost, Virgin, US Cellular, NTelos, Dobson, Sprint, Verizon Wireless and Cincinnati Bell Wireless.
This is not a subscription service. Please use this service only with the bill payer's permission before playing.
All text messages will be charged at your normal network rate per text in your territory and billed to you through the normal billing process for your network. Please contact your mobile operator for more information.
If you have a pre-paid text package your mobile provider may not treat the text charges for this game as part of your pre-paid text package. Contact your provider for more information. Your mobile number will be stored for as long as necessary to complete the text game play.
You must send at least one text message to take advantage of the text-based aspect of this game. You will be charged whenever you text SPY, HELP, PAUSE, RESUME or STOP to the short code. You will receive 6 text messages as part of the standard game play and additional messages if you text HELP.
FAQs
How do I start receiving text messages?
Text SPY to 90445.
Can I PAUSE the text messages if I want to take a break?
Yes. Text PAUSE to 90445. You won't receive any more text messages until you resume the game (see below). If you don't resume the game by the time an hour has passed, the text messages will stop completely.
How do I RESUME the text messages when I want to continue playing?
To continue playing after a pause, text RESUME to 90445 within an hour of texting PAUSE. If you don't resume the game in that time, you will not receive any more text messages.
How do I STOP receiving messages?
Text STOP to 90445. You will not receive any more text messages.
How many text messages will I receive?
You will receive 6 messages from ClueS&S per game, unless you text STOP or PAUSE and do not resume the game.
I receive messages on my phone that I don't want. How do I stop them?
Mobile operators require that content providers allow you to stop any service at any time by texting STOP to the shortcode from which the content is coming. To stop a service:
- Look at your phone bill and/or one of the messages that you don't want for a phone number. Most often, this is a 5-digit number, such as 90445.
- From your phone, create a new text message containing only STOP.
- Enter the phone number from the unwanted message.
- Send the message.
Within 24 hours, the offending sender must stop sending messages to you on that number.
To stop all services coming from a vendor on one shortcode, text STOP.
Privacy
Your privacy is very important to us. We take great precautions to keep the information you share with us safe and private. We will not collect any of your personal information. We will only send you text messages after you have opted into the Clue game by texting SPY. If you wish to stop the game, text STOP. If you wish to pause, text PAUSE and the game will be placed on hold for up to an hour until you text RESUME.
We will not sell or give your personal information to other marketers. We will also never market to you or contact you for consumer research without your permission.
Disclaimer
Hasbro is not responsible for any disruption or technical malfunction of any mobile networks or lines or service providers.
If you are experiencing problems or need support, please contact us:
Email: Hasbro_support@Hasbro.com
Tel: 1-888-836-7025 (in the United States.)
Web: http://www.hasbro.com/customer-service/contacts
Address:
Hasbro Consumer Affairs
1027 Newport Avenue
Pawtucket, RI 02862-1059
