Baby Alive Frequently Asked Questions
WHERE TO BUY BABY ALIVE DOLLS AND ACCESSORIES
Q. Where can I buy BABY ALIVE Dolls and Accessories?
A. You can buy some BABY ALIVE favorites direct from Hasbro at HasbroToyShop.com. Our online store is open for business 24 hours a day, every day of the year. Shop now for online convenience from the brand you trust!
Visit our Where to Buy page for more information on where to buy BABY ALIVE products online and off.
GENERAL QUESTIONS ABOUT BABY ALIVE DOLLS
CLEANING AND DIAPER CHANGING YOUR FEEDING, OR DRINKS AND WETS DOLL
Q: When do I need to change my BABY ALIVE doll’s diaper?
A: Always change your BABY ALIVE doll’s diaper and clean her after she eats or drinks; never let her sit with a full diaper. Clean her with a soft damp cloth or paper towel. Discard dirty diapers; they cannot be washed or reused.
Q: How should I clean my BABY ALIVE doll after feeding?
A: Give the BABY ALIVE doll several bottles of water until any remaining food has been rinsed away and the water runs clear (best to do this over a sink). Use a soft cloth or paper towel to wipe away any remaining food or doll juice.
Q: How do I clean my BABY ALIVE doll’s face?
A: To clean your BABY ALIVE doll’s face, use a mild soap and work up lather in your hands. Gently massage lather onto doll’s face, then wipe away with a damp cloth or paper towel.
Q: Can BABY ALIVE doll be submerged in water to clean?
A: No, do not submerge doll in water; it’s not intended for bath play.
Q: Can I wash BABY ALIVE doll’s hair?
A: No, if any doll food or juice gets into hair, wipe away with a soft cloth.
Q: Can BABY ALIVE doll’s spoon and bottle be cleaned in the dishwasher?
A: No, hand-wash spoon and bottle with mild dish soap and water; they are not dishwasher-safe.
TROUBLESHOOTING
Q: My battery powered BABY ALIVE doll is unresponsive and/or speaking slowly. What is wrong?
A: If BABY ALIVE doll is unresponsive, speaking slowly or making unusual facial expressions, battery power may be low. Replace batteries following directions.
Q: What happens if my child eats the BABY ALIVE food?
A: BABY ALIVE food is non-toxic and made of food-grade ingredients, but it is not intended to be eaten. If accidentally ingested, however, it is not harmful.
SPECIFIC QUESTIONS ABOUT YOUR ‘MY BABY ALIVE’ DOLL
Q. How do I get my ‘MY BABY ALIVE’ doll to begin play?
A. To activate your ‘MY BABY ALIVE’ doll, make sure her ON/OFF/TRY ME switch is set to "ON". Note that ‘MY BABY ALIVE’ is packaged in "TRY ME" mode.
Q. How do I get my ‘MY BABY ALIVE’ doll to "wake up"?
A. Press the button on doll's bracelet and she will "wake up". To change from one mode to another mode of play (eat - play - change - play), press button on her bracelet.
Q. Can I play with my ‘MY BABY ALIVE’ doll without having her speak?
A. To play with your ‘MY BABY ALIVE’ doll, but without having her speak, switch ON/OFF/TRY ME switch to the "OFF" position.
Q: How do I switch the doll’s language from Spanish to English or English to Spanish?
A: To switch doll’s language mode, press button on bracelet and hold for a few seconds; release button as soon as doll says “¡Hola, Mami!” (or “Hi!”).
FEEDING
Q: How do I feed my MY BABY ALIVE doll?
A: Open a packet of MY BABY ALIVE doll food, pour into feeding bowl and add 15ml of water, stir well. You can measure the water by filling up to the fill line on the food bowl, bottle cap or bottle. IMPORTANT: Make sure she has a diaper on and it’s securely fastened. Be sure to give the doll a drink from her bottle after every few spoonfuls of food. And always give your doll a bottle of water after she eats or food may become stuck inside.
Q: Can I feed my MY BABY ALIVE doll real food?
A: No, use only MY BABY ALIVE doll food and doll juice mixes (sold separately). NEVER feed your BABY ALIVE doll real food.Q: Can I use another type of spoon or bottle to feed my BABY ALIVE doll?
A: No, only the included spoon and bottle will work with your BABY ALIVE doll.
Q: What if the doll food becomes too thick?
A: Just add a spoonful of water and mix well.
Q: Can I store unused doll food for a later time?
A: No, doll food cannot be stored; use immediately after mixing.
SPECIFIC QUESTIONS ABOUT YOUR ‘BABY WANNA WALK’ DOLL
Q: How do I begin play with my BABY WANNA WALK doll?
A: Move your doll’s TRY ME/OFF/ON switch to the ON position. Then press her tummy to activate play mode.
Make sure your BABY WANNA WALK doll is standing up. Move your doll’s legs into standing position if needed and is on a smooth surface or low pile carpeting.Hold her hands—she walks with your help.
Let go of her hands—watch her walk by herself.
Touch her hands and let go quickly to see if she will start walking on her own.
Press her tummy for giggles!
Q. I stopped playing with my BABY WANNA WALK doll, now how do I get her to "wake up"?
A: If you stop playing with your BABY WANNA WALK doll, she will go into sleep mode. Press her tummy to return to play mode.
Q: How do I clean my BABY WANNA WALK doll?
A: Clean the doll’s face and body by wiping gently with a soft, damp cloth. Do not rub.
Do not submerge doll in water; it is not intended for bath-time play.
The doll’s outfit is not intended to be removed. It can be spot-cleaned with a cool, damp cloth.
Q: My BABY ALIVE doll is unresponsive and/or speaking slowly. What is wrong?
A: If your BABY WANNA WALK doll is unresponsive, or if sounds become erratic, the battery power may be low. Replace the batteries as directed.
Q: How do I replace the batteries in my ‘BABY WANNA WALK’?
A: Replace the batteries with fresh alkaline batteries, a phillips/cross head screwdriver (not included) is needed to insert batteries.
Locate battery compartments in both of the doll’s shoes.Loosen screws in battery compartment covers (screws remain attached to covers).
Remove covers.
Remove and recycle batteries.
Replace with fresh 1.5V AA alkaline batteries.
Replace covers and tighten screws.
SPECIFIC QUESTIONS ABOUT YOUR ‘BABY ALL GONE’ DOLL
Q: How do I begin play with my BABY ALL GONE doll?
A: Press her wrist bracelet or mouth switch to start play.
Q: May I feed my BABY ALL GONE real food or Baby Alive food?
A: No, BABY ALL GONE is for pretend feeding only. Do not give her real food, water, Baby Alive doll juice or Baby Alive doll food.
Q: How do I “feed” BABY ALL GONE?
A: Put her special spoon in the banana bowl to “load up” some bananas. Put the spoon in your doll’s mouth and watch the bananas disappear! To “add” more bananas to the spoon, simply put the spoon back in the bowl.
Q: How do I clean my BABY ALL GONE doll and accessories?
A: Clean the doll’s face and body by wiping gently with a soft, damp cloth. Do not rub. Do not submerge the doll in water; it is not intended for bath-time play. BABY ALL GONE’S clothes are machine-washable (mild detergent, cold water, gentle cycle, no bleach); they can also be spot-cleaned with a cool damp cloth; hang to dry. Wipe the spoon, bowl and sippy cup clean with a soft, damp cloth; do not immerse in water.
Q: My BABY ALL GONE doll is unresponsive and/or speaking slowly. What is wrong?
A: If your BABY ALL GONE doll is unresponsive, or if sounds become erratic, the battery power may be low. Replace the batteries as directed.
Q: How do I replace the batteries in my BABY ALL GONE?
A: Replace the batteries with fresh alkaline batteries, a phillips/cross head screwdriver (not included) is needed to insert batteries.
Locate battery compartment on doll’s back.
Loosen screw on battery door.
Remove and recycle old batteries.
Replace with fresh 1.5V “AAA” or LR03 size alkaline batteries.
Replace door and tighten screw.
